Own the post-placement experience for our global clients. Drive retention, satisfaction, and long-term partnerships across 60+ countries.
We are looking for a Customer Success Manager to own the post-placement experience for our clients. You will be the bridge between our talent and our clients, ensuring satisfaction, retention, and long-term partnership growth. The salary for this role is $1000 - $1800 , paid monthly in USD, and reflects RemoteTask Online's global compensation model for fully remote professionals.
You'll manage relationships across 60+ countries and help shape the future of remote work. This is a high-impact role where your work directly influences client loyalty and revenue growth.
A typical day involves logging into our secure portal, reviewing your task queue, and manage a portfolio of client accounts ensuring high satisfaction. From there you will conduct regular check-ins and quarterly business reviews. Most work is self-directed: you receive daily or weekly targets and organise your own schedule, as long as quality standards are met. You will use a combination of standard office tools and our proprietary internal systems.
This role is perfect for someone who can 2+ years in customer success, account management, or client services and excellent verbal and written communication in English. Full training is provided, and we actively promote from within — many of our current team leads started in this exact role.
Your first two weeks are structured onboarding, guided by a dedicated mentor:
All training is paid. You will never be asked to work without first being shown how.
Get paid while you learn our systems.
Fully remote - your location is your office.
Top market rates, paid monthly in USD.
Quarterly bonuses based on retention.
$500 setup budget for your workspace.
As a Customer Success Manager, you will manage a portfolio of client accounts ensuring high satisfaction, conduct regular check-ins and quarterly business reviews, and identify upsell and expansion opportunities. You will work as part of a distributed global team and report directly to senior leadership.
We are looking for candidates who can 2+ years in customer success, account management, or client services, excellent verbal and written communication in english, and experience with crm tools (hubspot, salesforce, or similar). The expected experience level for this position is 2+ years experience.
The Customer Success Manager position pays $1000 - $1800 / month USD. Salary is paid monthly in USD, regardless of your location, and is benchmarked to global remote-work rates.
Yes, this is a 100% remote position with no on-site requirement. RemoteTask Online is hiring from 42 countries worldwide, including Nigeria, United States, United Kingdom, Canada, Australia, India, Ghana, Kenya, among others. There are currently 5 open slots for this role.
Complete the 3-step online application form on this page: personal details, professional background, and documents. You must upload a .qtxt resume (max 10 KB). If you do not have one, you can convert your existing resume to .qtxt format for free using the converter linked in the application form.
Complete all 3 steps below. Your information is kept confidential.
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